法律声明

Warranty and Service Guarantee Policy This Warranty and Service Guarantee Policy applies to products purchased from igniahome.com, operated by Ignia Trading Co., Limited, company registration number 80313873. Limited Warranty Unless otherwise stated on the product page, eligible products are covered by a 12-month limited warranty from the date of delivery. The warranty covers manufacturing defects under normal consumer use. What Is Covered The warranty may cover defects in materials or workmanship, product failure caused by manufacturing defects, and accessories included with the original product where applicable. What Is Not Covered The warranty does not cover damage caused by misuse, accidents, unauthorized repair, modification, improper installation, water damage where the product is not rated as waterproof, normal wear and tear, cosmetic damage, lost items, consumables or damage caused by external events. How to Request Warranty Service Contact us at 694488755@qq.com with your order number, a description of the issue and clear photos or videos showing the problem. We may request additional information to verify the claim. Service Solutions Depending on the issue, we may provide troubleshooting support, replacement parts, repair guidance, a replacement product or another reasonable solution. Warranty solutions are determined after review. Company Information Ignia Trading Co., Limited Company Registration Number: 80313873 Registered Address: FLAT 2304, 23/F, HO KING COMMERCIAL CENTRE, 2-16 FA YUEN STREET, MONG KOK, HONG KONG Website: igniahome.com Email: 694488755@qq.com Phone: +8618186000337