物流政策

Shipping Policy This Shipping Policy applies to orders placed on igniahome.com, operated by Ignia Trading Co., Limited, company registration number 80313873. Order Processing Orders are usually processed within 1 to 3 business days after payment confirmation. Processing may take longer during holidays, promotional periods, product launches or when additional order verification is required. Shipping Destinations We primarily support shipping to mainstream markets including the United States, United Kingdom, European Union countries, Canada, Australia and other eligible regions shown at checkout. We do not intentionally market to or ship to restricted or high-risk jurisdictions where service is unavailable or legally restricted. Estimated Delivery Time Estimated delivery time is usually 7 to 15 business days after dispatch, depending on the destination, carrier, customs clearance and local delivery conditions. Delivery estimates are not guaranteed. Shipping Fees Shipping fees, if applicable, will be shown at checkout before payment. Some orders or regions may qualify for free shipping based on store promotions. Customs, Duties and Taxes International orders may be subject to customs duties, taxes, import charges or local fees. These charges are the responsibility of the customer unless stated otherwise at checkout. Tracking When tracking is available, we will provide tracking information by email or through the order status page after the order has been dispatched. Lost or Delayed Packages If your package is significantly delayed or appears lost, please contact us at 694488755@qq.com with your order number. We will help investigate with the carrier and provide a suitable solution where possible. Company Information Ignia Trading Co., Limited Company Registration Number: 80313873 Registered Address: FLAT 2304, 23/F, HO KING COMMERCIAL CENTRE, 2-16 FA YUEN STREET, MONG KOK, HONG KONG Website: igniahome.com Email: 694488755@qq.com Phone: +8618186000337